Get In Touch
Let's Build Your Crew Program Together
Whether you need a full crew accommodation program, emergency IROP support, or a single JFK Meet & Greet — our team responds within 2 hours, day or night. No automated responses. No ticket queues. Just people who know aviation logistics.
Response within 2 hours
24/7 emergency line
IATAN Certified
Custom proposal in 48 hrs
Full Program Management
Everything in Your Crew Hotel Program, Managed for You
Main Line
1-877-668-3555
Mon–Fri 8am–8pm ET
General Enquiries
info@apexxworldwide.com
Response within 2 hours
JFK Meet & Greet
jfk@apexxworldwide.com
Bookings & VIP inquiries
Partnership Enquiries
partners@apexxworldwide.com
Hotel & transport partnerships
Our Process
What Happens After You Submit Your RFQ
No black boxes. No automated acknowledgements. Here’s exactly what you can expect from us after your request lands with our team.
01
Human Review — Within 2 Hours
A real member of our team reviews your RFQ and contacts you personally — by phone or email, whichever you prefer — to confirm receipt and clarify any details.
02
Needs Assessment Call
If your enquiry warrants it, we schedule a brief 20-minute call to understand your network, volumes, union agreements, and current vendor situation before writing your proposal.
03
Custom Proposal — Within 48 hrs
We deliver a tailored proposal covering hotel network coverage for your stations, rate benchmarks, compliance documentation, and an onboarding timeline — all within 48 hours.
04
Program Live in 2 Weeks
Once agreed, your crew accommodation program goes live within two weeks — with your named account manager active and your 24/7 emergency line live from day one.
Common Questions
Before You Reach Out
A few questions we get asked frequently — answered here so you don’t have to wait.
No. We work with airlines and operators of all sizes — from regional carriers with 5 stations to global networks with 200+. Our pricing and program structure is scaled to your actual volume, so you're never paying for capacity you don't use. Contact us and we'll design a program that fits your operation.
Yes. We offer a parallel running period during onboarding — your existing vendor stays in place while we run alongside for 2–4 weeks so you can compare performance with zero risk. For IROP services, we also offer per-event activation with no retainer commitment, so you can experience our response quality before signing a contract.
Immediately. If you have an active IROP event and no existing vendor relationship, call 1-877-668-3555 now. We can activate for first-time callers during a live disruption — we'll handle the hotel placement and send you paperwork after the event is resolved. Your passengers come first.
Yes. We have established relationships with several TMCs and work within their vendor frameworks for clients who manage crew accommodation through a travel management company. Contact our partnerships team at partners@apexxworldwide.com to discuss how we can structure an arrangement that works within your existing procurement process.
Completely free. We prepare a full custom proposal — including hotel coverage analysis for your specific stations, rate benchmarks against current market, compliance documentation, and a detailed onboarding plan — at no cost and with no obligation to proceed. We believe the proposal should demonstrate our quality, not cost you anything to receive.